REFUND / RETURN / CANCELLATION / DELIVERY

REFUND / RETURN POLICY

To provide the best customer satisfaction, we provide the following solutions.  Feel free to contact us if you have any questions regarding the Return & Refund Policy by email at the restaurant.  For an immediate response, please call the restaurant or your third party delivery company.  The preparation of your order can begin immediately after your order has been confirmed.  We cannot accept cancellations once your order has been confirmed with the restaurant

FOOD ORDER ERRORS

If you receive food that is different from your receipt of purchase, we sincerely apologize.  Please call us or your third party delivery company as soon as you notice that there was an error with your order.  You may come to pick-up the correct food items.

• For credit card payments, you will be refunded the sales price amount associated with the error and recharged for the new items price.
• For cash payments, you will be asked to pay the difference of the balance if the new food has a greater value than the food received in error. In some cases, we may offer you a store credit.

Your order will be priority if you come to pick it up.  In all cases, please return the food order in the original container(s) to our host.

CANCEL ORDER

Sorry, we cannot cancel, refund or give credit if you change your mind or mistakenly order an item after the order is prepared.  We cannot provide any refund or credit for non-food items or beverages.

Order Cancelled Delivery Partner

It’s possible your delivery partner might cancel the delivery if they’re unable to find or reach you.  When they arrive at your delivery address, they’re prompted to contact you so it’s a good idea to keep your phone nearby when you are expecting the food to arrive.  If a delivery partner made a reasonable effort to contact you after arriving at your requested location, you may not be eligible for a refund.